M5_5 Principle Centered Negotiation & Mentoring Arrangement
Lesson 5
Discuss -> Use principle-centred negotiation when conflict arises in the mentoring arrangement:
Suggested Actions ... based on answering this question:
"Can you discuss -> use principle-centred negotiation when conflict arises in the mentoring arrangement?"
If yes - move to the next lesson or module
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1. Watch the videos
2. Identify 3-5 Key Learning Points from watching each video
3. Read the Notes and Additional Resources below - if available
4. Summarize your learning
5. Confirm you can answer the question with "Yes"
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Notes
Define principle:
- a fundamental truth or proposition that serves as the foundation for a system of belief or behavior or for a chain of reasoning.
- a fundamental source or basis of something.
Define negotiation:
- discussion aimed at reaching an agreement.
- the action or process of transferring ownership of a document.
Define principle centred negotiation:
- Principled Negotiation is an interest-based approach to negotiation that focuses primarily on conflict management and conflict resolution.
- Principled negotiation uses an integrative approach to finding a mutually shared outcome.
Define conflict:
- a serious disagreement or argument, typically a protracted one.
- be incompatible or at variance; clash.
Discuss ways to deal with conflict before it arises in the mentoring arrangement:
- Awareness that something has become an issue
- Work through the issue before it becomes a problem
- Crucial conversations - know when to walk away and wait to create a safe place to have the conversation
- Awareness that emotions are managing the situation and not you
- Create a safe environment for the conversation to take place
- Check out of the conversation if it is not a safe place
Discuss the principle centred approach when dealing with conflict:
- Separate the people from the problem
- Focus on interests and not positions
- Invent options for mutual gain
- Insist on using objective criteria