M4_7 Mentee and the Mentoring Relationship
Lesson 7
Discuss -> Manage the mentoring relationship with mentee:
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2. Identify 3-5 Key Learning Points from watching the video
3. Read the Notes and Additional Resources below - if available
4. Summarize your learning
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Notes
Identify the 5 rules of relationship building:
- Empathy
- Courtesy
- Enquiry
- Interest
- Respect
Discuss the importance of relationship building with the mentee:
- A mentor can help a person (mentee) improve his or her abilities and skills through observation, assessment, modeling, and by providing guidance.
- Without the relationship - and it should be a trusted relationship you really have nothing
- The relationship can span a number of phases each with its own criteria and part that it plays
- Building a relationship is like unlocking a door to a room filled with secrets
- Relationship building is the essence of mentoring
Discuss the importance of a mentoring relationship with mentee:
- Empathy
- Put yourself in the other person’s position
- See things from their point of view
- Empathy is vital and has to be visible
- Courtesy
- Engage by being sympathetic
- Engage in real conversation
- Visual and verbal clues
- Make voice warm and inviting
- Positive body language
- Enquiry
- Open questions to elicit information and encourage conversation
- String of pearls - connecting one thought to another
- Interest
- Keep an expression of interest in what you are saying
- Be alert – throw in an unusual question or witty response
- Humour may be appropriate – but only if you are comfortable in using it
- Ask for their opinion – this helps validating you are interested in what they have to say
- See the other person as someone important
- Respect
- Never assume that they have the same views and attitudes that you do
- The world is full of different people – each one being unique
- Understand their culture
- Argument and confrontation will not build rapport
- Respect their individuality and get on their wavelength