Mentoring Library

M3_11 Practices and Standards & Mentoring Arrangement

Lesson 11

Discuss -> Manage the mentoring arrangement according to agreed-upon practices and standards

Suggested Actions ... based on answering this question:

"Can you discuss -> manage the mentoring arrangement according to agreed-upon practices and standards?"

If yes - move to the next lesson or module

If no - follow this pathway

1. Watch the videos

2. Identify 3-5 Key Learning Points from watching each video

3. Read the Notes and Additional Resources below - if available

4. Summarize your learning

5. Confirm you can answer the question with "Yes"

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Define practice:

  • Practice is defined as the actual application of an idea, belief or method as opposed to theories about the application use 
  • Repeated exercise in or performance of an activity or skill so as to acquire or maintain proficiency in it

Define Standard:

  • Standard is defined as a level of quality or attainment 
  • A required or agreed level of quality or attainment
  • ISO is a great example of a defined set of standards

Agree upon practices and standards:

  • The aspect of practice should be viewed from a mentor program and mentor relationship perspective 
  • Some of the practices that  are part of a mentor program would include answering the following questions:
    1) what is the business problem we are trying to solve with mentoring,
    2) how would we measure success,
    3) what is the structure of the program,
    4) what are the plans for training,
    5) what is the marketing and communication strategy,
    6) need for mentor movement assessment,
    7) celebration of success,
    8) implementation strategy - pilot vs full
  • Practice as it pertains to the actual mentoring relationship would focus on the tools required to be an effective mentor and their application in a mentoring situation 
  • Some of that may include: 
    1) building trusted relationships,
    2) communicating effectively,
    3) demonstrating empathy,
    4) understanding when to refer to a professional resource (i.e. grief counselor)
  •  The standards would drive what is being delivered and the practice would be how it is being applied

Discuss the mentoring arrangement according to agreed upon practices and standards:

  • Understand the differences between practices and standards is the first step  
  • The mentoring relationship must be conducted according to the practices and standards that have been developed  
  • This would apply whether the mentoring is being done as part of a formal mentor program or if it is being done outside of that arena 
  • Guide by asking a series of questions to guide the mentee to the answer they are searching for 
  • It easier to just “tell” rather than take the time to guide - enhancing critical thinking skills along the journey
  • Reflection is a tool that we can use in this case to make sure that we are following the practices and standards that have been developed
  • Reflection is a two way process in that one should reflect forwards to visualize what the session could look like and perhaps even the questions that might come out of the conversation
  • Visualize how you might respond to that conversation 
  • At the end of each session you would reflect back over the time you spent together and ask,
    1) what went well and why,
    2) what didn’t go well and why, and
    3) what we will do differently next time 
  • Reflect on the process, and the practices and standards to ensure that you are bringing value to the mentor arrangement
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