M3_10 Issue Identification & Mentoring Arrangement
Lesson 10
Discuss -> Manage issue identification to the mentoring arrangement
Suggested Actions ... based on answering this question:
"Can you discuss -> manage issue identification to the mentoring arrangement?"
If yes - move to the next lesson or module
If no - follow this pathway
1. Watch the videos
2. Identify 3-5 Key Learning Points from watching each video
3. Read the Notes and Additional Resources below - if available
4. Summarize your learning
5. Confirm you can answer the question with "Yes"
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The video to the right is an additional resource ... also, it covers the important points in the video above. However, the way it's said here may spark a different perspective.
Notes
Define issue:
- An important topic or problem for debate or discussion.
- Must be identified and dealt with.
- Can be a broad range of topics - discuss further
Define problem:
- A matter or situation regarded as unwelcome or harmful and needing to be dealt with and overcome.
Define appreciations:
- An understanding of a situation.
- It is challenging to have a complete understanding of a situation
- Driven by the information that you have at the time
- Question technique
Identify 3 characteristics of issues:
- Can impede progress of mentoring arrangement
- Sometimes are not an issue but can become one - poor communication
- Dependent on the trusted relationship
Identify 3 characteristics of problems:
- Was an issue that was not dealt with effectively.
- Can impact the communication of the participants of the mentoring arrangement
- May not appear to be a problem to one of the mentoring arrangement participants
Identify 3 characteristics of appreciations:
- The ideal state of the critical thinking process - issue, problem, appreciation.
- If properly in place would alleviate issues and problems
- Is dependent on participants being able to use critical thinking skills.
Discuss the connections among issues, problems, and appreciations:
- An issue becomes a problem when not addressed and is usually as a result of a break down in the appreciation of what is taking place.
- Without the full understanding an issue may develop and eventually become a problem.
Discuss the usefulness of identifying issues, problems, and appreciations in a mentoring arrangement:
- By not identifying you can impact the success of the mentoring arrangement
- Does demonstrate the benefit of the mentoring arrangement
- Open and honest communication
- Strengthens the relationship
