Mentoring Library

M2_5 Rapport in Mentoring Arrangement

Lesson 5

Discuss -> Manage rapport in the mentoring arrangement

Suggested Actions ... based on answering this question:

"Can you discuss -> manage rapport in the mentoring arrangement?"

If yes - move to the next lesson or module

If no - follow this pathway

1. Watch the video

2. Identify 3-5 Key Learning Points from watching the video

3. Read the Notes and Additional Resources below - if available

4. Summarize your learning

5. Confirm you can answer the question with "Yes"

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Define rapport:

  • a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well.

Identify the characteristics of rapport:

  • It is one of the most important characteristics of unconscious human interaction.
  • getting into rhythm with another person,
  • coordinating one's verbal or nonverbal behaviors
  • allows the participants to coordinate their actions and establish a mutually beneficial working relationship,

Discuss the contribution of rapport by the mentee:

  • Strong rapport results in effective communication
  • A mentee open and willing to take the steps needed to effect change in their performance and development.

Discuss the contribution of rapport by the mentor:

  • Building an effective relationship of mutual understanding and trust with the mentee is a critical component of effective mentoring.
  • Mentors can establish rapport with their mentees by using effective interpersonal communication skills,
  • actively building trust,
  • maintaining confidentiality.

Discuss the importance of rapport in within mentoring arrangement:

  • Rarely are we immediately comfortable with someone we have met for the first time.
  • This is because we have unconsciously been influenced, either positively or negatively, by their appearance, language or behavior and formed an impression as to the degree of our common issues or values.
  • Our level of rapport is then determined by virtue of how different or similar they are to us.
  • Review material listed above
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