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M1_10 Listen Consciously

Lesson 12

Listen consciously:

Suggested Actions ... based on answering this question:

"Can you listen consciously?"

If yes - move to the next lesson or module

If no - follow this pathway


1. Watch the videos

2. Identify 3-5 Key Learning Points from watching each video

3. Read the Notes and Additional Resources below - if available

4. Summarize your learning

5. Confirm you can answer the question with "Yes"


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April 2020 - sometimes we use the phrase listen responsively in place of listen consciously 

2018


Notes

Define listening:

  • give one's attention to a sound.
  • take notice of and act on what someone says; respond to advice or a request.
  • make an effort to hear something; be alert and ready to hear something.

Define consciously:

  • in a deliberate and intentional way.
  • in a way that is directly perceptible to and under the control of the person concerned.

Identify ways listening is enhanced:

  • By being in the moment - being present
  • Maintaining eye contact
  • Paraphrasing
  • Asking questions when appropriate
  • Pausing before speaking

Identify ways listening is blocked:

  • No eye contact
  • Not being present
  • Distracted
  • Thinking of your response instead of listening
  • Location of conversation
  • Emotional conversation

Discuss ways to improve listening:

  • Practice, practice, practice
  • Paraphrasing
  • Visualize conversations - visualize listening
  • Visualize responding while listening to an actual conversation

Discuss ways for the mentor to listen consciously to the mentee:

  • Listen for cues - trigger words in the conversation
  • These will help you in what the next series of questions you may ask
  • Listen for deflections - your mentee may not wish to disclose that information right now
  • EARS listening model -

Discuss ways the mentor confirms listening consciously:

  • Pays attention to the mentee
  • Paraphrases
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